IT Support Services | IT Services Company Melbourne

Dear business owner,

Not getting the attention you deserve from your service provider?

Running a small business comes with its share of challenges. From struggling to fix IT issues yourself to not getting the attention you need from your service provider, your day-to-day operations are left to suffer from unnecessary technical hiccups.

But there's a way out! At epochLABS, we offer reliable:

helpdesk and network support services

data backup and disaster recovery services

custom software development, and lots more!

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More About Us

Aidan Furlan

CEO, epochLABS

IT'S TIME FOR A CHANGE

Your business deserves responsive IT support!

We understand the struggles small businesses face with IT, ranging from unreliable systems to constant technical issues.

With over 15 years of experience in the field, we've perfected the art of delivering tailored IT solutions that make your day-to-day operations easier and give you peace of mind.

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Infrastructure & Cloud

Our solutions are designed to make your business flexible and reliable. Whether it's hosting, cloud or VoIP, we offer tailored options.

Managed IT Services

We'll keep your business running smoothly with our round-the-clock helpdesk and network support, and on-site help whenever you need it.

Software Development

Boost your business with bespoke software development. From custom apps to intranet setups, we tailor solutions to fit your needs perfectly.

IT Security

Keep your business safe from online threats with our antivirus, data backups and spam filtering solutions that protect your digital assets.

HERE's OUR promise

We'll end your IT headaches for good

When you choose us, you're choosing a trusted IT partner to help you integrate technology into your business operations, and offer you support whenever you need it.

And not just that...

Our technical expertise combined with our dedication to keeping our customers satisfied has made us known for expert solutions to all kinds of IT issues.

Our clients often praise us for owning their problems and taking the lead in resolving them. With our personalised solutions and dedicated support, you'll never have to worry about IT-related issues again.

We are here to offer you support whenever you need it!

Over 15 years of serving small businesses efficiently!

What you get

Affordable, personalised IT support

We started out in 2008 with a simple but powerful mission: to revolutionise the way small businesses in Melbourne approach IT.

We saw the struggle many businesses faced in finding reliable and affordable IT support services, and we set out to fill that gap.

How we do it

Our approach is unique: We offer personalised service, timely issue resolution, and strategic guidance.

Instead of sticking to a rigid process like others do, we are flexible to our client's unique needs.

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Brendan Lowrey

"Great IT firm that is providing research and development services, and products for Footscray innovation projects. The technicians are very friendly, helpful and professional. They are currently developing new breaking technology in blockchain and smart contracts that are designed to innovate for the future."

Testimonial

Hear from a happy client

"The technicians are very friendly, helpful and professional..."

Experience the difference of personalised IT support

You are much more than a ticket number to us...

Unlike some larger service providers who are more interested in hurriedly closing tickets to meet KPIs, we ensure that your issue has been completely resolved before we close a ticket.

Quick Responses

Tired of long wait times and frustrating delays? We provide swift support to tackle your IT issues, ensuring minimal downtime and maximum productivity.

Advanced Security

Protect your business data from cyber threats with our advanced security solutions. From proactive monitoring to encryption measures, we've got you covered.

Cost Savings

Feel like you're spending too much on IT? Our services are designed to optimise your spending. We'll help you achieve your goals without breaking the bank.

Proactive Monitoring

Don't be caught off guard. Let's help you stay ahead of IT hiccups and prevent disruptions by keeping an eye on your systems, identifying and addressing issues in real-time.

Streamlined Operations

Stuck in the past with outdated systems? Our solutions are designed to enhance your business efficiency, improve workflow, and empower your team to excel.

Competitive Edge

It's time for your business to shine! From innovative technology solutions to personalised support, we're dedicated to helping you outperform your competition.