Essential Care 
From $75 per seat per month
Standard Care 
From $100 per seat per month
Complete Care 
From $125 per seat per month
Remote Support 
Proactive Monitoring, Maintenance, Patching 
Network Management 
Google & Microsoft Cloud Management 
Basic
Standard
Advanced
Asset Management 
Software Deployments
Endpoint Protection/Antivirus
Security Threat Detection & Remediation 
Mail Filtering
Discount Labour Rates 
Virtual CIO
Managed Backup 
Basic
Full
Third Party Vendor Management 
Moves, Additions and Changes to Infrastructure 
Basic
Full
Reactive Onsite Visits 
None
Up to 12 a year 
Unlimited
Discount Labour Rates
10%
15% 
20%
*Important Note: Our per-seat pricing is intended as a general estimate. Final costs may vary based on your specific requirements. For a detailed and tailored quote, please contact us
Ad Hoc Rate
Service
Discount Rate
Support Technician
Labour supplied during standard business hours.
$150/hr
$135/hr
Network/Systems Engineer
Labour provided by senior network or systems
engineers during standard business hours, generally
inventive in nature rather than prescriptive.
$165/hr
$150/hr
Software Engineer
Labour provided by software engineers during
standard business hours, generally inventive in nature
rather than prescriptive.
$165/hr
$150/hr
Out of Hours Labour
Labour required outside of standard business hours.
$250/hr
$225/hr
Call-out Fee
Additional to hourly rate for site visits within
Melbourne Metro area. Travel to other areas quoted
on request.
$100 (flat rate)
$90 (flat rate)
Parking
Parking costs incurred during onsite visit.
Billed at cost
No charge

The pricing above is a general guideline. To get a custom quote that reflects your specific needs, please contact us.

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