Essential Care 
From $75 per seat per month
Standard Care 
From $100 per seat per month
Complete Care 
From $125 per seat per month
Remote Support 
✓
✓
✓
Proactive Monitoring, Maintenance, Patching 
✓
✓
✓
Network Management 
○
✓
✓
Google & Microsoft Cloud Management 
Basic
Standard
Advanced
Asset Management 
○
✓
✓
Software Deployments
○
✓
✓
Endpoint Protection/Antivirus
✓
✓
✓
Security Threat Detection & Remediation 
○
✓
✓
Mail Filtering
✓
✓
✓
Discount Labour Rates 
✓
✓
✓
Virtual CIO
○
✓
✓
Managed Backup 
○
Basic
Full
Third Party Vendor Management 
○
✓
✓
Moves, Additions and Changes to Infrastructure 
○
Basic
Full
Reactive Onsite Visits 
None
Up to 12 a year 
Unlimited
Discount Labour Rates
10%
15% 
20%
*Important Note: Our per-seat pricing is intended as a general estimate. Final costs may vary based on your specific requirements. For a detailed and tailored quote, please contact us
Ad Hoc Rate
Service
Discount Rate
Support Technician
Labour supplied during standard business hours.
$150/hr
$135/hr
Network/Systems Engineer
Labour provided by senior network or systems
engineers during standard business hours, generally
inventive in nature rather than prescriptive.
$165/hr
$150/hr
Software Engineer
Labour provided by software engineers during
standard business hours, generally inventive in nature
rather than prescriptive.
$165/hr
$150/hr
Out of Hours Labour
Labour required outside of standard business hours.
$250/hr
$225/hr
Call-out Fee
Additional to hourly rate for site visits within
Melbourne Metro area. Travel to other areas quoted
on request.
$100 (flat rate)
$90 (flat rate)
Parking
Parking costs incurred during onsite visit.
Billed at cost
No charge

The pricing above is a general guideline. To get a custom quote that reflects your specific needs, please contact us.

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